Automatic ticketing
Autoticketing settings
This section defines whether some restrictions for autoticketing functionality are enabled.
Initially, this section is activated by the administrator. Thereafter autoticketing functionality can be enabled both for B2B (agent) and B2C (auto-ticketing after payment is made).
If no rules are specified in this section, but autoticketing functionality is activated, then by default it works without restrictions.

If it is necessary to impose any restrictions on the ticketing function, then the corresponding rules are set by clicking on the "Add ticketing" button.
If it is necessary to create a prohibiting rule with any parameters, then it should be preceded by a general permitting rule.
Last updated
Was this helpful?